** NOTE : CRUZEE's WILL BE BACK IN STOCK EARLY DECEMBER **
Our motivation for creating Cruzee is driven first and foremost by being parents, and like all parents we want the best for our children. Cruzee is the product of both being a parent and a decades long career developing world class bicycles and related products. We can think of no better place to apply decades of learning than to making a positive impression on the generations that follow. Engaging the best cycle component manufacturers, material suppliers, and assembly plants. All efforts centered around a deceptively simple idea, make a bike that excels in all ways, while maintaining affordability. Lastly we feel a need to do our best to insure all of our children can grow up in a world that is clean and safe. We have always focused on sustainability; and plan to set the standards with Cruzee
- Please specify colour when ordering
We deliver bikes and accessories Australia Wide!
** NOTE ** - You will be notified before we process your order if an additional freight charge applies to your order. This normally only applies to remote areas and Interstate, outside Victoria.
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Melbourne Bicycle Centre Prahran offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.