OTTO DesignWorks is comprised of a small group of bicycle lovers who are on a mission to provide outstanding products for cyclers and outdoorsmen. The OTTOLock system is a compact and lightweight solution for secure storage, stronger than a cable lock and perfect for short-stay security. Simply attach your lock to whatever you want to secure, and cinch tight! For home storage or locking on-the-go, these OTTO DesignWorks OTTOLocks are resistant against wire and bolt cutters and are perfect for your bicycle.
3 resettable combination wheels
18mm wide band
Multiple high temper steel and Kevlar layers
Products are delivered Australia wide. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Regional areas may include addition postage costs (post purchase) and if this is the case you'll be contacted to finalise.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered. If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Bike Zone offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.