Bicycle Central Turning Point Policies

Currency

All transactions are processed in AUD.

Shipping and Delivery Policy

All products and accessories are shipped via Australia Post

Bike sales are in store collection only! That way we get the right fit and the right bike for you! = Happy Rider!

Customer Service Policy

Bicycle Central Turning Point is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Exchange, Returns, and Refunds Policy

NO EXCHANGE ON SALE PRODUCTS. Store credit available.

Security

When purchasing your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us .